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If you're looking for a hot new opportunity, we have just the one for you! Staffmark has partnered with a leading water heater manufacturing company in Johnson City, TN, to find a talented and motivated Customer Service Representative.
Schedule Details :
Hours fall between 7 : 00 AM - 8 : 00 PM Monday - Friday
Rotational Saturday 8 : 00 AM - 6 : 00 PM
Training Hours : 9 : 00 AM - 5 : 00 PM
New hires start on 11 : 30 AM - 8 : 00 PM shift
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Requirements : To be eligible for this position, the candidate must have at least 1 year of experience working in a Call Center.
We have tons of perks!
Duties : The Customer Service Representative will be responsible for answering incoming calls and emails, following up on previous issues with customers, solving electric and gas water heater equipment issues, and detailing calls, installation, and product information.
The role will require researching product / part information, inputs / documents, and maintaining / updating records using multiple web-based systems.
The Customer Service Representative will also have to make warranty-related decisions for water heating and related equipment, which will take approximately $1500.
If you are a great teammate and thrive in an exciting environment, click '
Full Time
Business Services
$31k-39k (estimate)
07/30/2023
06/21/2024
staffmark.com
CINCINNATI, OH
3,000 - 7,500
1970
HITOSHI MOTOHARA
$50M - $200M
Business Services
The job skills required for Customer Service Representative include Customer Service, Call Center, Communication Skills, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.